Automation

Task & Request Automation

Workflow Automation with n8n & Calendar Sync

An automated operations pipeline that orchestrates incoming service requests and task creation. Using n8n workflows, tasks are validated, persisted to database storage, scheduled on connected calendars, and routed through approval notifications.

90%+

efficiency Boost

Fully Automated

task Flow

Instant

sync Time

< 0.1%

error Rate

The Challenge

Teams spent hours daily manually copying customer service requests into calendars, assigning owners, and chasing approvals.

The Solution

Automated the entire intake-to-schedule lifecycle using n8n workflows, instantly parsing requests, reserving calendar slots, and alerting owners.

System Architecture & Integration Details

Intake: Webhook triggers receiving structured form payloads

Logic Engine: n8n node branches determining priority, assignment, and duration

Integrations: Google Calendar API for slot creation and database logging for audit

Key Deliverables & Highlights

Automated multi-step task creation and assignment workflows in n8n

Integrated bidirectional calendar synchronization for scheduling visibility

Configured automated notification and approval flows across Slack and Email

Created structured database logging for audit trails and operational reporting

Technology Ecosystem Used

n8nNode.jsGoogle Calendar APIPostgreSQLWebhooksAutomated Ops

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